Helping to Accomplish the Keys to Success
TrueShot cannot make you a good salesman, but it can make you a salesman who has the answers. You can quickly find out any factual information a customer or supplier asks about. Because TrueShot lets you process information as you receive it, you should always have the most current information at your fingertips. Additionally, since TrueShot is organized the way the produce business is organized, it is always easy to know where to go to get answers.
Let's face it. Everything is getting faster. If you do the same number of loads this year as last year, you probably will make less money. The American, and even the world's, agricultural distribution system is a marvel of efficiency. And each year it gets more efficient. The cause of this constant improvement is, well, constant improvement. Can any of you remember what this business was like before fax machines? While mail took days to deliver, faxes take minutes. This had the effect of compressing business, making it faster. While delivery of information leaped, producing the information was still slow and laborious. TrueShot allows you to enter information one time and then, automatically pushes it where it logically should go. Producing a passing or an invoice is a touch of a button. The same information that goes on an invoice is available for any other document. The key here is that no additional effort is required to generate the document. You don't have to repeat yourself. Think of it as an octopus: you create the load or head, and the arms grow automatically and, just as automatically, reach out and touch the people you do business with.
How many dollars at your company fall through the cracks? Do you loose track of price changes? Forget to call about trouble? Forget to invoice? Double pay someone? Pay someone the wrong amount? Let someone go 60 days without getting paid? TrueShot can't keep all these things from happening, but it can give you the tools so that you won't forget. All the things mentioned will be right in front of your eyes. If don't choose to do anything about them, it's your fault. That's all a system can do.
After all, if you have nothing to sale, you won't sell anything. Most of what's involved here is simply communicating. Let them know about trouble as early as possible. All they really want is to get paid fairly for the product they supply. If they know that product was substandard, they may complain, but in their hearts they know it is fair… as long as you do it promptly. If you wait a week to tell them about problems, you will get more bad feelings than if you tell them more quickly. Also, they should feel that you can answer any question they have. They want to be assured that they are getting handled professionally and that they are getting a market rate for their product. Don't make them always use your load number when they have a question. With TrueShot, you can see the load if you know their number or even if you know about when the load shipped. This makes your company more friendly and will make them want to do more business with you. Treat them like they were your customers, because, in a sense, they are!
Buying Brokers are generally defined as businesses that buy produce from a supplier and sell it to a customer. Sometimes they deliver the produce by hiring a freight company and sometimes not. The Buying Broker invoices the customer and is responsible for paying the supplier and the freight company.
Trouble is like a game of musical chairs: you don't want to be left standing when the music stops. Since you don't actually ever touch produce, it is really hard for anything to be your fault. When the customer reports trouble, your job is to pass it along to the responsible party. That usually means the freight company or the supplier. You have the best chance of succeeding at this if you can more or less instantly point the finger elsewhere. TrueShot has a formal trouble reporting system that document who said what and when. It also keeps track of the status. Just knowing the facts about trouble is your best weapon against getting stuck in the middle.
Even if your company is top notch, if you send out sloppy, handwritten or erroneous paperwork, you will hurt your company image. With TrueShot, we give you the tools needed to create documents that are perfectly adapted to your company. And as your company changes, you can easily change your documents. Remember that the purpose of most documents is to communicate with others. TrueShot is designed so that each party to a load has it's own place for storing details. The idea is that when you fax or mail a document to others, it should be organized in a way that is convenient for them. If you buy watermelons based on weight, but your customer buys them by the "each", you don't have to disappoint one or the other. With TrueShot, you can talk in the terms of the person you are dealing with. Supplier we pay by weight, customer we charge by the each. Nothing could be simpler.
This is a management issue that has many parts. TrueShot gives you the management tools to help you minimize this effect. Getting your invoices out correctly as quickly as possible is one way of collecting money faster. When you collect faster, you can pay faster. Another factor is paying intelligently. TrueShot gives you the reports you need to help you predict cash crunches. When there is too much of a crunch, TrueShot helps you provide appropriate information to lendors to help you borrow the money. Bankers want to know that you are completely on top of your business and that you know all the answers. TrueShot supports that effort.
Has anyone ever called you and said "we never received an invoice for that load?". Have you ever wondered how many people don't call? With TrueShot, this is next to impossible. It may be that the postal service lost an invoice, but your computer system will keep reminding you that is has not been paid. Other mistakes can be adjustments that got added incorrectly. TrueShot makes adjustments as easy as they can possibly be. You always go to what is wrong, change it to what is right and the computer makes all the adjustments automatically. This greatly reduces errors.
Web-based software gives you the flexibility to work where you want, when you want. From the kid's soccer
game to late night truck driver needing a pickup number, Web-based TrueShot is the answer.
TrueShot Online protects your data using a password-protected secure log in, 128-bit Secure Sockets Layer encryption technology (SSL), and firewall-protected servers.
TrueShot Online Edition data servers are monitored for reliability 24 hours a day, 7 days a week. The Online Edition automatically backs up your critical business information.
Answer some simple questions during the 10-minute startup wizard and your accounting books are immediately tailored to your unique business and industry.